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WHAT WE DO

DASH Access and Inclusion Services is a community support service.

 

As an approved and registered NDIS provider, we follow a person-centred approach. This will always place you at the centre of our service provision. We seek opportunities that aim to support you to maintain or improve your quality of life and participation in your community. We will assist you by providing quality services that will help you to achieve your goals for independence and maintain or improve your wellbeing and quality of life through meaningful inclusion and genuine care relationships.

 

DASH is all about genuine inclusion, support, connection and care.

 

Think local

We understand that working with people who are from or understand your local community is important. This is why the provision of our quality services and support is focused on the eastern metropolitan areas of Victoria. Our support services are available to people who live in this area and find themselves to be vulnerable, living with a disability, and/or experiencing mental health issues.

 

Our supports

At DASH, we can help you to maintain your day-to-day independence so that you can continue to live independently and engage with your community in meaningful ways. We can also work with your family or care representative to help them access a range of useful supports and information that will help them in their role.

 

Inclusion

DASH Access and Inclusion Services is founded on inclusive practises. Clients, family, care representatives, and our staff, value and include people from all cultural, linguistic and religious backgrounds. We stand for equality and welcome those who identify as LGBTIQ. We are an all bodies and all abilities service provider. We believe our commitment to diversity and inclusion makes our team and organisation stronger and more unified.

Our Services

OUR SERVICES

At DASH we understand diversity. We recognise that everyone is different and has differing needs. That is why we provide services tailored to our customers.

 

Our services include:

Personal Care Services

PERSONAL CARE SERVICES

Personal carers at DASH are kind, considerate and respectful. We are dedicated to providing caring services that maintain the privacy and dignity of all our clients.

 

Our care team can assist you with:

  • Showering
  • Dressing
  • Toileting and grooming
  • Assistance with mobility and walking
  • Manual transfers
  • Meal preparation and assistance with eating
  • Help with medication
  • Helping with transport and travel needs to appointments, shopping, social outings, and/or family events
  • Planning and coordination of activities

 

Our services are provided with a minimum of three hours and can provide up to 24-hour care inclusive of overnight care. We are here to help.

Social Support

SOCIAL SUPPORT, INCLUDING MENTAL HEALTH ASSISTANCE AND RESPITE SERVICES

At DASH, our support workers are kind, considerate and respectful. Our team is dedicated to providing quality social support services such as mental health support, community access, transport and social participation. Our mature and non-judgemental approach ensures that we are approachable and friendly at all times.

 

Our support-workers can assist you with:

  • Conversation and companionship
  • Emotional support
  • Mental health support, including those with a psychosocial disability
  • Intellectual stimulation: playing games, crafts, scrapbooking and others
  • Physical activity: support with light physical exercise such as walking
  • Menu planning and meal preparation
  • Help with errands and general shopping
  • Cleaning and laundry
  • Light housework and basic home maintenance
  • Light gardening
  • Assistance with pet care
  • Transport, community access, and travel assistance for medical and other appointments, shopping, social outings and/or family or special events
  • Short term respite care services, where you can discover picturesque views, long and short walks and some days away

 

At DASH, we can provide assistance from three hours of social support to sleepovers or a weekend away. We are here to help.

Transportation

TRANSPORT AND RESPITE TRAVEL

Our support workers can provide safe and friendly community access and travel assistance. Perhaps you need to attend an appointment, go shopping, have a family and/or a social outing, or you want to enjoy a day trip or a weekend getaway… Dash can help you make it happen.

 

We can assist you with:

  • General transport. Going from A to B to an activity that itself may not be a support, for e.g., to medical and other appointments.
  • Activity based transport. Companionship to access community activities, and travel assistance such as shopping, classes, social outings and/or family or special events.
  • Respite Travel. Dash can provide an escape and take you to discover charming views, long and short walks, a weekend away, or simply find a place to sit and have companionship and a good conversation.

Skills Development

CAPACITY BUILDING, SKILLS DEVELOPMENT AND CONNECTION SERVICES

Do you need support learning a new skill? Are you interested in a particular topic that could help improve your wellbeing or quality of life? Or do you need support understanding your NDIS plan and implementing your goals?

 

At DASH, we offer accessible, client-centred individual and/or group support and community-building programs. Our learning enhancement coaches can help you explore options that can assist you to fulfil your goals.

 

We can tailor services to help you connect with community, strengthen relationships, and develop skills. Our support workers are dedicated to providing innovative support that builds your capacity to meet your work commitments and education requirements.

 

We provide connection services. We assist you with the implementation of your NDIS plan, by strengthening your ability to connect with the broader system of supports, as well as understand the purpose of the funded supports and access to your community.

 

Some of the activities we can tailor to your needs include:

  • Support Connection. Assisting in ongoing management of your supports. This service will increase your capacity to maintain support relationships, resolve service delivery issues and participate independently in NDIA processes.- Support Connection. Assisting in ongoing management of your supports. This service will increase your capacity to maintain support relationships, resolve service delivery issues and participate independently in NDIA processes.
  • Group/social programs. Assistance with enrolment and companionship at music, dance, or arts and crafts classes/events, and for outings or weekly visits to museums and parks etc.
  • Social work assistance in coordinating or managing life stages, transitions and supports.
  • Know and visit your city: support to feel safe and confident with travel across our public transport networks.
  • Further studies: support to understand and compare your options, assist you with enrolment processes, organising your schedule, calendars, etc.
  • Sourcing suitable volunteer and compaionship roles.
  • Job-ready assistance. Planning, resume writing, identifying suitable employment. Role-playing and coaching for job interviews.

 

…and so much more. We are here to help. Ask us how.

Domestic Assistance

DOMESTIC ASSISTANCE

At DASH, our cleaners are conscientious, neat, considerate and respectful. Our staff are dedicated to providing our clients with in-home support services that will help you to maintain your daily routine and enable you to reach your goals.

 

Our cleaning team can assist you with essential house activities that the participant is not able to undertake on their own.

Examples of these services are:

  • Laundry and ironing
  • Dropping off/collecting dry cleaning
  • Making beds and changing linens
  • Dusting and vacuuming
  • Sweeping and mopping
  • Toilet and bathroom cleaning
  • Organising and cleaning cupboards
  • Taking out the rubbish and council waste bins
  • Assistance with pet care
  • Caring for indoor plants or light gardening
  • Supervising home maintenance

 

At DASH, we are here to help and can provide domestic assistance from two hours.

Gardening

GARDENING AND HANDYMAN SERVICES

If you need your lawn mowed, get your garden refreshed and tidied up, and/or if you need a last-minute repair, our team at Dash can help.

 

We offer regular garden care and maintenance, and/or handyman assistance.

Gardening services:

  • Lawn mowing
  • Hedge trimming
  • Weed killing
  • Gutter cleaning
  • Rubbish removal

 

Handyman services. Our handyman services can handle small repairs that don’t pose significant dangers or require special licensing to perform. Relieve the stress of DIY around your property and call us today.

 

Our handyman services include:

  • Rubbish removal
  • Take hard rubbish to the tip
  • Window cleaning
  • Gutter cleaning
  • Repairs around the house
  • DIY small projects

 

We offer same day service, if our schedule permits.

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